Please read our support policy before contacting us:
Free support is provided as time is available from our staff. This means that we may not always be able to respond to your request immediately.
We provide 24/7 tech support for our software products via the request form. You can also call 512-990-5511 from 10am to 6:30pm Central time Monday through Friday.
Have you read through our online help guides and FAQ? Your question might be answered there.
Join the discussion group on DVFilm software and film transfers.The discussion groups are not for support questions, but for tips and suggestions that you might get from other filmmakers. For support, fill out an online support request.
Check out our support blog for the latest release information, new features added, bug information and fixes.
Get the full software with the latest updates by email.
If your email address has changed, request a search for and change your registration.
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View our tutorials for how-to information and new features.
