SUPPORT

We provide 24/7 tech support for our software products via the request form provided below. You can also call 512-990-5511 from noon to 6pm Central time M-F. Please do not email or phone the sales department with software support questions.

Free support is provided as time is available from our staff. This means that we may not always be able to respond to your request immediately.

Have you read through our online help guides and FAQ? Your question might be answered there. Click here for online HELP.

There is also a free discussion group on DVFilm software. Click here for Discussion Groups. The discussion groups are not for support questions, but just for tips and suggestions that you might get from other filmmakers.

We always provide free updates by email when bugs are fixed or new features added. Click here for Free Updates. If your email address has changed however, we now charge $15 to change your registration.

For support requests click here.

Register HERE for DVFilm News

Have some questions? Like to talk to other filmmakers about it? Join the discussion group on DVFilm transfers and DVFilm software, click here.